I have always been a face-to-face counsellor but like everyone, am having to move with the rapidly changing, and sometimes alarming, times.
So what to expect from online counselling? Well, probably the most important thing is that it can offer the same level of support and confidentiality as face-to-face counselling. For security both the platform I will be using, Zoom, and my laptop have end-to-end encryption. Recording functionality will be disabled, and meetings will be password protected to prevent unauthorised participants from entering.